Chromebook Insurance


For the 2018-19 school year, ETHS will offer optional, but recommended insurance programs in conjunction with the 1:1 Digital Learning Initiative. These programs are open to all students and families who have received or are receiving a district-issued Chromebook for use at school.

The insurance is offered by Technology Resource Advisors (TRA). The policies being offered this year include both 1-year and 4-year policies.

The terms of the 4-year policy are the same as the 1-year policy (batteries, cases, and AC adapters are excluded from coverage). The 4-year policy is nonrefundable and nontransferable and only available to Freshman students.


ChromeCare Warranty with Accidental Damage Protection

  • 1-Year Warranty: $19.00 (pro-rated pricing available as of 01/21/19: $12.00)
  • 4-Year Warranty (Freshmen only): $69.00
  • Includes accidental drops, water damage, normal wear and tear, hardware failure
  • Does not include repair or replacement of AC adapter, battery, or case

ChromeCare Warranty with Accidental Damage Protection and Lost/Stolen Coverage

  • 1-Year Warranty: $29.00 (pro-rated pricing available as of 01/21/19: $22.00)
  • 4-Year Warranty (Freshmen only): $79.00
  • Includes the above coverage plus lost/stolen coverage (police report must be provided to make claim).
  • Does not include repair or replacement of AC adapter, battery, or case
  • If a claim is made, insurance must be re-purchased to continue coverage on the replacement device (One Year: $29, Two Years: $47, Three Years: $64, Four Years: $79).

All previous Chromebook insurance policies need to be renewed on or before August 17, 2019, to continue coverage. More information is available on your fee statement. Those who purchased Chromebook insurance last year will maintain coverage through August 17, 2019. New coverage begins August 18, 2019.

Coverage will be managed by the ChromeZone, ETHS' student tech support center. Repairs are made either onsite by a trained ChromeTech within 24-48 hours, or sent offsite with an expected turnaround of 7-10 days. Students must bring insured Chromebooks to ChromeZone to initiate coverage. A long-term loaner will be issued based on availability. Uninsured repairs will continue to be invoiced and paid through Student Accounts. For reference, the most common repair is a screen replacement – new screens cost an average of $30.00 per replacement.


For more information, please contact:

David Chan
Director of Instructional Technology
[email protected]
847-424-7366